The
secret to such a growth lies in Jeewanjee’s understanding of the
consumer psyche and behavior. He believes only people interested in
buying insurance products should come to the site and not others who
would just browse through the site to while away time- a lesson he
learnt during his days at an insurance agency when potential
customers would shoo away insurance agents.
With the
footprints of his company extending to 42 states, Jeewanjee says it
is better equipped to serve the customers throughout the country
than the traditional agents who are limited to their geographies
alone. “We send you a PDF with a price quote and you decide at your
convenience,” Jeewanjee quips.
Today 60
percent of his company’s revenues come from advisors, 40 percent
online. The revenues are about $25 million.
Since
the late 80s, his specialty has been the startups and Indian owned
businesses in the Silicon Valley. “I would safely say we are
considered one of the best insurance agency in the valley for the
startups,” Jeewanjee says. “Nobody understands startups better like
we do. “Where there’s a pain, I go after that market. When you offer
solutions, there is acceptance,” Jeewanjee says. “Zain provides
straight-forward answers to questions related to insurance business
in an industry where useful information is hard to get when you need
it. Zain and his company are a useful resource for start-ups as well
as larger companies,” says Mukesh Ahuja, another of his
customers.
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